Ordering Help

  • How can I place an order?

    Two ways: The fastest method to place an order is via our secure online ordering system right here on this website. Placing an order on our website ensures that your order is entered into the queue for immediate processing. We accept telephone orders 24 hours a day. Please call our main orde...
  • How can I tell if an item is in stock?

    To check stock level all that is required is to add the item to your shopping cart. If the item can be added to your shopping cart, it is in stock and available for immediate shipment within 1 business day (often same day). There isn't any way to "double check" stock levels, as this is the exact ...
  • How do I use a discount?

    By purchasing certain products there may be special offers available and visible during checkout. These special offers, or discounts, are to be considered limited time and can come and go as current stock levels change. Just because there was a special or a discount code available yesterday does ...
  • I made a mistake with my order, how can I correct it?

    We are here to help you! The first step to correcting an order is to contact us via our contact page. You want to contact us via this method as quickly as possible so we can work to change the error before your order is shipped. If there is an extremely time sensitive issue, please feel free to...
  • What payment methods do you accept?

    We accept all major credit card payments directly on our site, to include: VISA, Mastercard, American Express, Discover, & Diners Club. Payments are processed and secured by our merchant provider. Card details are not saved or visible within our system. Staff are unable to retrieve full credi...
  • When are orders charged?

    To ensure accurate stock levels for future customers, orders are charged when an order is submitted.