Shipping Daily

Investigating

Please do excuse a small delay.  
All orders placed after the time of this post will be shipped early next week.  Thank you for your understanding!!

Jul 15, 2021 3:37 pm
Identified

We are SHIPPING UPS orders daily.

HOWEVER --  Due to unexpected medical issues we are seeing small delays with orders that are shipping via USPS.  We are working as fast as possible to correct the delay and will have order updates out ASAP! 
Terribly sorry for the delay that several customers have experienced.  We will sort it out and ensure it's completely resolved.

Mar 26, 2021 3:38 pm
Resolved

To provide an update:

UPS Air (Save) is now probably the fastest method for shipping. UPS is unable to actually guarantee a delivery date, due to COVID-19, but UPS will still likely be the fastest method.  If you need your order in a hurry; we do advise to select any service of UPS that fits your needs.

Nov 16, 2020 1:42 pm
Monitoring

At this time we have enabled USPS Priority/Expedited shipping for our store.

We are advertising this as a "2-5 day" delivery service.   Please understand that this is not a USPS guaranteed day-specific delivery service and delays can still occur.

This service is being offered as a way to attempt to get orders into the hands of customers faster.  Typically the USPS would advertise Priority as a "2-3 day" service but due to the ongoing global pandemic we would estimate that this delivery guidance is no longer in effect.

The bottom line: If you are in a hurry for your order selecting USPS Expedited service option is the best way to ensure the fastest delivery.  If waiting a bit longer is OK: stay with our Free / USPS Standard options.

As of today (April 15, 2020) we are shipping 6 days a week!As always, if the item can be added to your cart it's expected to be shipped.

Apr 15, 2020 7:32 pm
Investigating

To provide an update:

We continue to ship 6 days a week with the USPS.  Our local USPS delivery area has been impacted by COVID-19.  News has been reporting that the USPS will only be delivery once every other day.  Please see the news here: https://www.fox2detroit.com/news/some-se-michigan-zip-codes-to-receive-mail-every-other-day-due-to-covid-19.

Our local USPS carrier has been picking up our mail every single day thus far and according to him, plans to be for the foreseeable future.

An inconvenience our customers have been noticing is that there may be several days without any type of tracking updates provided by the USPS. For instance the order will be 'accepted' in Clarkston, MI (where we're based) but will then not be scanned until it reaches a far off Postal Service sorting center more nearer to the delivery address.

Please expect less tracking notifications along the route to you.  This seems to be the 'new normal' for tracking with the Postal Service.

Rest assured we are shipping 6 days a week and will ensure that your order is in to the system ASAP for the quickest possible delivery.

Apr 12, 2020 3:27 pm

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