My order says delivered but I didn’t get it. What should I do?

Sorry this has happened; we understand it can be frustrating. Here are a few steps to follow:

1. Check your mailbox: Smaller packages can easily be lodged between other mail.
2. Verify the delivery address: Was the correct address provided?
3. Wait a day: Sometimes orders are marked delivered by USPS but actually arrive later.
4. Contact your local post office: Speak with the clerk or postmaster, who can initiate a GPS location check on your package.

Please note: If tracking indicates that an order has been delivered, we are unable to issue a refund or replacement. Follow the USPS resolution steps for assistance.