Several Delayed Orders

Resolved

We have now enabled UPS Shipping without our store.  Currently there are two service options for UPS:  Ground and Next Day Air Saver.

In many cases UPS will be much faster than options provided by USPS, especially for orders located physically close to Detroit, Michigan. 
Upon checkout you will see an estimated delivery day for orders shipped via UPS. Please keep in mind these are estimates. There aren't any carries that are currently offering guaranteed delivery dates, due to COVID-19.

Nov 16, 2020 1:38 pm
Investigating

We have had several reports that orders are slightly delayed. All orders that are delayed were shipped via USPS, we are still trying to understand where the hold up is. We will surely ensure every order is delivered ASAP. Do apologize for the delay!

Jul 8, 2020 2:55 am
Affected Systems
USPS Shipping
Operational