How do I make a return?
How to Return an Item:
All return requests need to come from the customer account area.
Please login to your account by clicking Account on the top of this site.
Click Completed to see a list of all completed orders.
Find the order you wish to return, then click Return Item(s) next to View Orde...
How long do refunds take to appear on my statement?
The moment we hit 'refund' on our side it's been sent to the payment process for immediate refund and is out of our hands. In most cases it's up to the issuing bank (your bank) to determine how long refunds take to appear on a statement. There sadly isn't anyway for us, or our processor, to incre...
We strive to ensure you're totally satisfied and happy with your order so we ensure that our product descriptions, pictures, and policies are clear and in-depth. For most products we are able to accept returns on a case-by-case basis. Please understand that the inability to properly use the tools...