How long does it take to receive my order once shipped?

In case you haven't heard: We ship fast! :) We want you to receive your order as quickly as possible and really do try to ensure all orders are shipped and out our door as quickly as possible.

It is important to note that all of our shipping times are provided by our delivery courier and are only typical delivery times. Delivery times are not guaranteed delivery times, unless an express service is selected (1 or 2 day UPS, for instance). We can expect to see the following delivery times:

USA:

  • Free Shipping: 3-8 Days.
  • USPS Standard: ~3-5 Days.
  • USPS Expedited: ~2-4 Days.
  • UPS: 1 or 2 Business Day Guaranteed.
    • UPS Examples: Order Thursday 6AM, expect delivery Friday. Order Friday 6AM, expect delivery Monday. Order Friday afternoon, Saturday, or Sunday; expect delivery Tuesday (less holidays).
    • Note:  There may be cases where shipping with UPS may NOT be the fastest method.  Especially for individuals located physically close to Detroit.  It is important to note that UPS Express is, however, the only guaranteed service we offer.

To provide clearest examples of delivery times once shipped see below for average delivery for orders shipped within the United States:

  • For the month of March 2020 nearly 50% of orders were delivered within 1-3 days.  Whereas nearly 50% of orders were delivered within 4-7 days.  
  • Free Shipping: 4.9 days average in transit.
  • USPS Standard: 4.23 days average in transit.
  • USPS Expedited: 3.73 days average in transit.

Orders shipping closer to the Midwest will be delivered faster than orders going to Hawaii, Alaska or remote locations in the United States.

International:

Post Office: 4-14 Days. We know this is a wide range of time for order delivery. We're seeing orders shipped to Canada in ~4-8 days on average while some to Australia and New Zealand can take up to 2-3 weeks if the perfect storm of bad luck exists. See international shipping information.

Please see https://help.zerodaygear.com/status for any temporary updates regarding processing / shipping times.